Privacy Policy, Terms of Service, Refund policy of the  hyaluronpen.vip, hyaluronpen.academy, sharpbrows.com (and all of the subdomains and sub-categories of those sites).

In order to receive information about your Personal Data, the purposes and the parties the Data is shared with, contact the Owner.
 
Service provider / Data Controller / Merchant or Owner
Everyoung Beauty and Age Reversal (EBAR) - Zurich, Switzerland and or its owner or assignee, or legal successor. The service provider is providing online trainings only (100% of the services of the service provider) and it does not sell, provide, ship or deal with any sort of physical products.

Types of Data collected
The owner does not provide a list of Personal Data types collected. Other Personal Data collected may be described in other sections of this privacy policy or by dedicated explanation text contextually with the Data collection. The Personal Data may be freely provided by the User, or collected automatically when using this Application and website Any use of Cookies – or of other tracking tools – by the Application or by the owners of third party services used by this Application, unless stated otherwise, serves to identify Users and remember their preferences, for the sole purpose of providing the service required by the User.
 
Invoicing for online services and web-based products
All students of all courses of www.hyaluronpen.academy, www.hyaluronpen.vip, www.sharpbrows.com inside the EU hereby confirm that they are using the sort of local entrepreneurship with limited or unlimited responsibility that makes them legible for taxation, including and not limited to value added taxes under the framework of the value added taxation of the European Union. In case the student of any sort of learning online or offline provided by the Merchant is not able to provide an internationally acceptable number of such taxation responsibility he or she becomes responsible for any sort of taxation that may be additionally demanded by his or her local taxation institutions, government or fiscal offices.
 
Data needed for Invoicing and attending and principles related to that
The person attending the course (including the person using any sort of web-based learning systems provided by Merchant does not have to be the same that the person paying for such courses. In case it is a group training the person attending has to provide the details of any sort of local entrepreneur that is legible for taxation within the local framework of taxation according to the laws of the European Union. This means that i.e. a company may pay for the courses of different individuals that do not exercise any for of entrepreneurship whatsoever. 

Failure to provide certain Personal Data may make it impossible for this Application to provide its services.

The User assumes responsibility for the Personal Data of third parties published or shared through this Application and declares to have the right to communicate or broadcast them, thus relieving the Data Controller of all responsibility.

Mode and place of processing the Data - Method of processing
The Data Controller processes the Data of Users in proper manner and shall take appropriate security measures to prevent unauthorized access, disclosure, modification or unauthorized destruction of the Data. Access to the Data may be available to Data Processors such as employees involved with the processing or to external parties providing services to the Data Controller, third party technical service providers, mail carriers, hosting providers, IT companies, communication agencies. The updated list of these parties may be requested from the Data Controller at any time.


Place
The Data is processed at the Data Controller headquarters, unless stated otherwise in the rest of this document. 
 
Languages
All communication via this website and offline during the trainings, before and after those are carried out in English and in local languages. All arguments re solved using English language.

Conservation Time
The Data is kept for the time necessary to provide the service requested by the User, or stated by the purposes outlined in this document, and the User can always request the Data Controller for their suspension or removal.

The use of the collected Data
The Personal Data used for each purpose is outlined in the specific sections of this document.

Legal Action
The User’s Personal Data may be used for legal purposes by the Data Controller, in Court or in the stages leading to possible legal action arising from improper use of the solutions provided by the Merchant or any sort of public defaming. All legal disputes regarding these terms of service are solved in the court of Switzerland or by the court appointed by the Merchant (within the European Union). 

Additional Information about User’s Personal Data
In addition to the information in this privacy policy, this Application may provide the User with contextual information concerning particular services or the collection and processing of Personal Information not contained in this policy. More details concerning the collection or processing of Personal Data may be requested from the Data Controller at any time at its contact information.

The rights of Users (students)
Users have the right, at any time, to know whether their Personal Data has been stored and can consult the Data Controller to learn about their contents and origin, to verify their accuracy or to ask for them to be supplemented, cancelled, updated or corrected, or for their transformation into anonymous format or to block any data held in violation of the law, as well as to oppose their treatment for any and all legitimate reasons. Requests should be sent to the Data Controller at the contact information set out above. The Merchant has no obligation to provide one user date of another user.

Changes to this privacy policy
The Data Controller reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page. It is strongly recommended to check this page often, referring to the date of the last modification, usually listed at the bottom. If a User objects to any of the changes to the Policy, the User must cease using this solutions provided by the Merchant and can request the Data Controller to erase the Personal Data. Unless stated otherwise, the then-current privacy policy applies to all Personal Data the Data Controller has about Users and all services provided to the users by the Merchant. 

Information about this privacy policy - Definitions and legal references

Personal Data (or Data) - Any information regarding a natural person, a legal person, an institution or an association, which is, or can be, identified, even indirectly, by reference to any other information, including a personal identification number.

Usage Data - Information collected automatically from this Application or services provided by the Merchant (or third party services employed in this Application), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Application, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server’s answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User’s IT environment.

User - The individual using this Application, which must coincide with or be authorized by the Data Subject, to whom the Personal Data refer.

Data Subject - The legal or natural person to whom the Personal Data refers to.

Data Processor - The natural person, legal person, public administration or any other body, association or organization authorized by the Data Controller to process the Personal Data in compliance with this privacy policy.

Data Controller (or Application Owner, or Owner) - The natural person, legal person, public administration or any other body, association or organization with the right, also jointly with another Data Controller, to make decisions regarding the purposes, and the methods of processing of Personal Data and the means used, including the security measures concerning the operation and use of this Application. The Data Controller, unless otherwise specified, is the Owner of this Application.

This Application - The hardware or software tool by which the User Personal Data is collected or services provided by the Merchant in relation to which the data is collected. 

Legal information - Notice to European Users: this privacy statement has been prepared in fulfilment of the obligations under Art. 10 of EC Directive n. 95/46/EC, and under the provisions of Directive 2002/58/EC, as revised by Directive 2009/136/EC, on the subject of Cookies.
 
This privacy policy is solely about this Website - Everyoung Beauty and Age Reversal, EBAR - Zurich, Switzerland,  (the operator of www.hyaluronpen.academy, www.hyaluronpen.vip, www.sharpbrows.com and others that direct to those websites) Terms of Service (“Agreement”) regarding the websitewww.hyaluronpen.academy, www.hyaluronpen.vip, www.sharpbrows.com and others that direct to those websites.

This Agreement was last modified on May 8, 2019.

Please read these Terms of Service (“Agreement”, “Terms of Service”) carefully before using www.hyaluronpen.academy, www.hyaluronpen.vip, www.sharpbrows.com and others that direct to those websites operated by Everyoung Beauty and Reversal (EBAR) (“us”, “we”, or “our”). This Agreement sets forth the legally binding terms and conditions for your use of the Site.

Acceptance of general terms and conditions
By joining an online training service from our site (www.hyaluronpen.academy, www.hyaluronpen.vip, www.sharpbrows.com and others that direct to those websites), you accept our general terms and conditions, including our Privacy Statement. As well as this applies to all sorts of sales negotiations or negotiations related to participating in a training of Hyaluronpen.academy, Hyaluronpen.vip, www.sharpbrows.com   (later on: websites under this policy). If a visitor of one of those websites is considering participating in a training we strongly suggest to read all of terms of service to see if he/she agrees to those.

Price changes
Merchant reserves the right to change prices. Prices at the time of placing an order are valid throughout the buying process. At times where software or human errors for instance list products with an obvious faulty price, Merchant reserves the rights to cancel the order - notifications will be given.

Change of product assortment
Merchant reserves the right to change its stock availability on the site and to remove items from the product range before a purchase has been registered on the websites under this policy.

Product information
We do our best to make sure that all of the content on our site is correct. However, as we are only human, we reserve the right that unintentional errors may occur. However, as the Merchant only sellers online trainings and there are no physical products whatsoever, there can be no issues with colours etc. 

Under 18 years old
If you are under the age of 18, your parents’ or guardian’s consent is required to make any sort of purchases on this webshop or buying button on websites under this policy.

Damage during transportation and mechanical problems with products
There are no physical products ever shipped by Merchant, thus there is no need for additional insurance etc. The Merchant does not offer any sort of accessories or products in combination of the online trianing service. It is only possible to join the online training service. The length of the online training account access is 3 to 6 months depending on the training solution. Standard access time to training platform is 3 months and it may be extended by the representative of the Merchant if such notice is given to the client before joining the online training in a written reporucebale format.


Joining the online training
In terms of payment, we accept credit cards: VISA and Mastercard only. Making purchases in our webshop is secure (SSL). We use state of the art technology to keep your credit card information safe. User is fully legible for any sort of fees regarding the customs. Prices are stated in EURO. Purchases can only be made in the currency available for the country where you choose your delivery to be made.

EU Countries
Everyoung Beauty and Age Reversal (EBAR) is registered and operate out of Switzerland with the network of different affiliates operating under several legislations (in EU and outside). Also, we state that we are not able to ship products to countries inside or outside of EU. Therefore there are also no customs issues.

Using websites under this policy (www.hyaluronpen.academy, www.hyaluronpen.vip, , www.sharpbrows.com).
By accessing or using the Site in any manner, including, but not limited to, visiting or browsing the Site or contributing content or other materials to the Site, you agree to be bound by these Terms of Service. 

Intellectual Property
The Site and its original content, features and functionality are owned by Merchant and are protected by international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.

Termination
We may terminate your access to the Site, without cause or notice, which may result in the forfeiture and destruction of all information associated with you. All provisions of this Agreement that by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Links To Other Sites
Our Site may contain links to third-party sites that are not owned or controlled by Merchant. Merchant has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party sites or services. We strongly advise you to read the terms and conditions and privacy policy of any third-party site that you visit.

Governing Law
This Agreement (and any further rules, polices, or guidelines incorporated by reference) shall be governed and construed in accordance with the laws of the location of the affiliate who established a direct relationship with the client (in most cases a member country of EU).

Changes To This Agreement
We reserve the right, at our sole discretion, to modify or replace these Terms of Service by posting the updated terms on the Site. Your continued use of the Site or any solutions provided by Merchant on any websites under this policy after any such changes constitutes your acceptance of the new Terms of Service.

Please review this Agreement periodically for changes. If you do not agree to any of this Agreement or any changes to this Agreement, do not use, access or continue to access the Site or discontinue any use of the Site immediately.
 
Contact Us
If you have any questions about this Agreement, please contact us through the form on this website. Everyoung Beauty and Age Reversal (EBAR).


Exchange and Refunds

Purchasing online training or services
Customers with a valid email address all over the world may join the online training from the site (www.hyaluronpen.academy, www.hyaluronpen.vip, www.sharpbrows.com) or using buying buttons on those sites. We are operating in Switzerland or by partners inside European Union and Russia and we are currently able to deliver the online training in English only.

In terms of payment, we accept credit cards: VISA and Mastercard only. Making purchases in our webshop is secure (SSL). We use state of the art technology to keep your credit card information safe. For details on our security measures, please see the privacy policy or contact us.

Prices are stated in EURO . Purchases can only be made in the currency available for the country where you choose your delivery to be made.

Everyoung Beauty and Age Reversal (EBAR) is registered and operate out of Switzerland with the network of different affiliates operating under several legislations (in EU and outside).

We have partners inside of the European Union (EU), however we do not do any shippings of products to our EU customers, also. For products or supplies all users are advised to find other alternative sources.


Using the Merchant site student environment and any other sort of web-page learning/video environment on websites under this policy.
The student (the party that attends or will attend the Merchant class or whatever sort of services is always responsible for deleting the cache memory of the browsed used, because not clearing that or not deleting the history of the browser may result in seeing the older version of the site that contains less information. If the student wants to join a course and/or use any sort of web-based learning systems (including and not limited to video, studying etc environments) the person has to accept all terms of service presented here.    
 
Printed certificates
Printed certificates are not included in the price of the online training. After the student has completed the training she will receive a digital certificate upon request. The merchant may send a printed version of the certificate A4 as a complimentary gift to the student. All such printed certificates are sent via ordinary mail and may not be trackable. Depending on the location of the student additional shipping fees may apply.
 
Comments / suggestions / defaming
In case the student has reasons to believe that the information on the websites under this policy is incorrect or insufficient or the user is unable to log into the site, she/he is responsible of contacting Merchant immediately (as soon as he/she found out that information is missing entirely or partly or is insufficient) and getting consultation how to log on the the site so that all the necessary information would be seen and usable. In case the student / user has any sort of questions, comments, suggestions, ides, criticism regarding the class or products sold by Merchant, the way the online training was sold, marketing strategies of the merchant etc, he or she has to turn to Merchant regarding those issues (content/quality of the content of the class, video quality, duration, teaching techniques, selling techniques, social media posts of merchant, quality and selection of the topics, contents of the workbooks, learning materials etc) by sending an email through the contact form on this website. In case the student that has signed up for an online class, ignores that, this can be considered a breach of contract and or defaming and and he / she is responsible for a damage fee 20 times of the cost of the class or online class. 

Any defaming by a student has to be proven by a screenshot or any other proof that will be added to the materials when a case is opened at a court of law. This term is balanced by the Merchant having the same responsibility. If Merchant presents whatever sort of questions, comments, suggestions, ideas, criticism regarding the student in public or to any third party, not the student the Merchant is responsible for a damage fee 20 times of the cost of the class or online class. In case the criticism of a student is based on false information or student makes a demand to Merchant that is in its essence already contradictory with the terms of service agreed upon in this document and presents the refusal of Merchant to agree to such demands in any sort of negative light in public or to third parties, it is considered immediately defaming, breach of contract and the student that has committed such an act will be liable for a damage fee 20 times of the cost of the class or online class that has to be paid to Marchant upon its first request. Merchant takes no responsibility whatsoever regarding the blog comments, blog posts or information written by any of the users or third parties about the services of the merchant. Online training education to students is given through classes or online classes and additional rights and regulations can derive from additional written contracts signed between the student and the education provider (partners of the Merchant).
  

Gift-codes, discount codes, referrals to third party sites
All gift codes are created and sent to a specific customer for one time use only. This means that the customer is able to use the gift-code during a specified timeframe for purchasing a certain online training solution. When Merchant or a representative of Merchant presents a customer a gift-code, it is always specified for which purchase the gift-code can be used. Any unauthorised use of gift-codes is strictly forbidden. If an unauthorised use of gift-code is detected (using the gift-code presented to other customer, using the same gift-code multiple times, using gift code presented to purchase one online service to purchase another online training service) the purchase may be refunded within 5 business days and online training account may be closed. After detecting an unauthorised use of gift-code Merchant has the right to consider all gift-codes, discounts and privileges of a customer are null and void. After detecting unauthorised use of gift-code the purchase amount can be refunded to the customer that has committed an unauthorised use of a gift-code and Merchant has the right to terminate any client relations in the future with that customer. This means, but is not limited to, not continuing (not committing to a new agreement) to provide services after the period purchased has come to an end (3 months), not providing additional discounts, privileges and support in addition to what has been agreed upon in the initial contract etc.  As the terms of service are based upon the laws of the legislation of the affiliate who established a direct relationship with the client, such behaviour from the side of the client falls under the description of fraud / scam according to the Penal Law and thus also authorities that have the responsibility to investigate such matters (local / international police, fiscal officers, Interpol) are informed of all such incidents. If an unauthorised gift-code was used, other online trainings bought with gift-codes are never refunded.
 
All referrals and buying suggestions are always given on the websites under this policy (www.hyaluronpen.academy, www.hyaluronpen.vip, www.sharpbrows.com). Even then, the merchant takes no responsibility whatsoever regarding the changes of terms on those websites or the quality of service. The merchant clearly states if it has made orders from those sites. Merchant takes no responsibility whatsoever regarding all referrals, mentions, listings etc presented by any employee or representative of the Merchant on any other place (chat window, messaging applications, emails etc). All tested referrals are always presented on the websites under this policy.
 
 
Payments for online services
If a student has made a decision to join an online training (or any other online solution) the student has to acknowledge that online training in its essence is getting access to a series of videos and learning material. The fee for the online training is told beforehand. Most online training environments allow the student to explore the material for 3 months after making a payment for an online class. In case the Merchant takes prepayments for furutre online trainings and is unable to provide those, no other online products will be refunded by the Merchant because of that. The Merchant may present alternatives to the student. However, if the student does not agree to take an alternative online class instead of the one that was not been given access to on the date promised, the merchant will return the pre-payment.
 
Depending on the course, material may be added in parts (smaller portions). In case material is added in smaller portions, all of the needed material to complete the course, has to be added within 5 weeks from joining an online class and the 3 month period is calculated from the last addition that is needed to complete the class. In case an online class includes also practicing or consulting sessions over internet those may be done for a separate fee (depending on the introduction of the course).  In case in the introduction of the course no online live training sessions or consultation is referred to, an additional offer is made by the representative agency of the trainer for that.  In case a functional online training access has been sent to the e-mail address the student has provided or the student has received a functional online training account invitation to her/his e-email, online training fee is never refunded (based on the Law of Obligation the which the terms and regulations are based on). 


Online training length and no-refund policy
If not specified otherwise, online training environment remains open for the client for 3 months after joining and receiving access. After that time, the fee for prolonging membership will be presented to the student. The fee for the online training always depends on conditions at a special moment in time and therefore can not be predicted beforehand. The service provider has full control over the price of the next session (3 months) of service. After the student has factually got access to online training (received access to e-mail or a functional account invite), the online training fee will never be refunded, because that would make online training as a solution fully impossible to be sold or marketed under any circumstances. Online training fees are never refunded also, when the student believes that the material presented on the online training does not meet his/her particular needs or tastes. In addition the user has to be noted that the fee for the original online training will also never be funded if the user/student is not satisfied with any other solution purchased from Merchant (one-on-one online training session, another online trianing product), nor will it be refunded if the user is not satisfied with the complimentary certificate delivery dates, or any other solutions offered by Merchant. The Merchant also takes no responsibility whatsoever, if the student is able to use the skills presented during the online training in her specific location. As stated many times over, the possibility of providing any sort of services is dependent on local rules and regulations which are also subject to change. The Merchant never gives any guarantees about the legal framework of any specific country - all legal information on the online training platform is generally informative and meant to help to explain what the student needs to explore further to understand under which circumstances she/he is able to provide the service, in the future. Sometimes the result of the whole online training may be that the student understands that she is unable to provide the service when she explores further the initial legal opinions and comments presented on the online training platform. In such situations, the online training fee the student paid for the online training is mutually considered an investment well made because of the student avoiding much larger expenses or taking unnecessary legal risks.

All videos on the online training are the property of Merchant. All videos is protected by EU and international copyright laws. Reproduction (partial or full) in any form (including and not limited to taking screenshots, making transcripts etc) is prohibited without a written agreement with  Merchant. We are very strict regarding protecting the material presented on those websites and guarantee to take legal action immediately if such violations become apparent. Please appreciate the rights of artists and be prepared to be held responsible for that in a court of the law under the legislation of the affiliate who established a direct relationship with the client. Merchant takes no responsibility whatsoever regarding how the student uses this information. All use of the techniques shown, procedures done or strategies applied is completely and entirely the responsibility of the student as well as making sure the procedure itself, components or devices or tools used or techniques shown are completely legal and acceptable at the place of operating. Different countries may present different rules and regulations thus all video and other learning materials whatsoever on the websites under this policy should be considered generally informative. If you should see the material from those websites presented anywhere else by a third party please be kind enough to inform the Merchant.
 

Providing the service after training (online and offline)
The training does not guarantee by any means that the participant will be successful at the field she or he was trained. Nor does the training guarantee that the student is able to perform the procedure.  The student is 100% responsible for using the material the correct way and making sure the legislation in his/her country allows performing the procedure. As well as Merchant takes no responsibility whatsoever regarding the student getting insurance or not. The merchant may provide information about the situations where students in similar situations have received insurance, however that is no guarantee whatsoever that an insurance company would insure the specific student. 


Deadline for payment of live online sessions
All live online session payments must be handled by the customer 14 days before the start of the first day of the agreed online training. All exceptions must be defined by the representative of Merchant in a written form. In case the fee is not paid in full on time the representative of Merchant has the right to reschedule the student’s online training session time. In case the student refuses the time he/she will be offered at least two more times of additional online live session. In case student refuses all the times he/she will lose the paid fee that is considered to cover the expenses related to rebooking and handling.

In case the student has paid the booking fee and the the full fee before the live online session and then it becomes apparent that the student can not participate on a live online training for whatever sort of reason (including but not limited to force majeure), Merchant may offer the student  a possibility to participate for free during another online training. However, no fees will be refunded if the Merchant provides the trainer for the original online training session at the agreed time. In case the trainer has to cancel an online training live session or re-schedule it, the student will be offered three additional dates for the live online training. In certain situations the trainer may want to cancel the online training session and not offer three alternative times. Then the student may get a learning credit or a refund in the amount of the initial booking fee. No other cost will be paid to the student even if those costs have been proven to be paid to third parties.
 

Opinions / criticism
If student has joined an online training or participated at a live online training session, no refunds whatsoever will be given for the student if the student finds the training not satisfactory later on. In case student reaches an opinion that for whatever reason the course, videos, workbooks, solutions, marketing strategies, client service, or similar was not satisfactory to him/her, after leaving the live online training session or having enrolled to online class, all such opinions, criticism, questions, suggestions or feedback of any kind must first be sent to the Merchant privately. Only in case the merchant does not provide answers to students questions related to content of the training within 12 weeks and the Merchant does not refer to sources where student can find answers (i.e internet based learning systems on websites under this policy) or solutions, is the student allowed to express such opinions / questions in public. The same applies to resellers of the online course. In case either party violates this (by expressing such opinions in public before contacting the other party privately) a fee in the amount of 20 times the course fee or online training fee has to be paid to the other party and the certificate will be revoked and online accounts closed. All posts whatsoever that are not direct messages / private messages / short messages via mobile phone are considered a public. Also sharing messaging via such medias with others are considered as public.


Claims related to the content of the online class
In case a participant decides to attend the online course and then afterwards finds the course to be unsatisfactory to his or her particular taste no refund will be provided because of the differences in the base knowledge and differences in the belief systems of different clients. In case the student will want some sort of additional information or knowledge the trainer may offer him / her additional ways and means to acquire that knowledge. In case the student considers solutions sold via websites under this policy or products that are included in the starter kit unsatisfactory to his/her particular taste no refund will be provided. The same applies to any sort of changes in the local legislation of the student. The online training is sold as is and the student always takes full responsibility about using the skills learned.
 

False or Malicious claims
In case the student that has attended the online class files a claim against the service provider (Merchant and or it's affiliates)  and it becomes apparent that: a) the student has provided any sort of false information, b) the claim itself is based entirely or partly on false information, c) the student has committed an act that violates this agreement or a) the student has logged into the training, b) has accepted an account invite, opened it and put it into use, c) received the access to online training environment in email or listened to the course theory part in full or partially or d) makes a demand to Merchant that contradicts the terms of this service and/or then initiates public defaming if Merchant does not agree to that and this is proved with reproducible material, can be basis for failing a claim against the student in accordance to the Penal Law of the legislation of the affiliate who established a direct relationship with the client. And if that could in any way be related to student's  unwillingness to fulfil his/her own responsibilities (i.e. payment by instalments or payment a damage fee of 20 times the training or online training fee), the legal partner of Merchant will do its best to take it to the court of law that results (based on analogy and depending on the previous possible criminal record of the student) in pecuniary punishment or up to five years imprisonment.


Inability to pay for the online course or live online training sessions
In case the student is unable to pay for the live online training or a solution that includes a live-session before the course a payment settlement is offered to the student by Merchant or it's representatives. A settlement has to be accepted in a reproducible form (i.e. an email exchange). In case the student is allowed to attend an online course before the course fee is paid in full the student has to acknowledge that according to the TERMS of SERVICE the certificate is valid only as long as he/she follows the payment schedule agreed with the service provider. In case the student is unable to follow the payment schedule for over 30 days and the student demonstrates no willingness to agree on new reasonable payment schedules (reasonable in this context means no longer than 1 month), Merchant has the right to publish students personal information with a referral to the fact that he/she owns money and is in the sense of service providing ethics untrustworthy.
  

Procedures done or services provided by the student after the training
Merchant, the training provider or whatever other institution that has the right to represent Merchant or sell online trainings with Merchant material takes no responsibility whatsoever for the results of the treatments students make after the live online class or online training. Merchant or whatever other institution that has the right to represent Merchant will not carrie out corrections for the clients of the students nor guarantee in any way the success of such procedures. Also, responsibilities regarding hygiene of the procedure lies entirely upon the student carrying it out after the live online class or online training. Merchant suggests that the student takes very throughout look of the local healthcare and hygiene regulations of Swissmedic or the any other sort of local healthcare organisation and carries out the procedures according to that. Merchant gives general information about the rules applied in different countries and makes suggestions regarding the hygiene, however the responsibility regarding making the procedures correctly according local hygiene norms lies entirely on the student. The student has to be sure that she / he meets all the local hygiene requirements, always. As well as the student takes full responsibility that she /he are allowed to use the products, solutions, strategies etc in their country according to the local rules and regulations of health related governing units. For example, if a student has joined an online training and is not able to use the skills learned because the local rules and regulations forbid it, no refund will be provided as this is the sole responsibility of the student to seek for and fully understand the local rules and regulations before joining any online training. Merchant nor the employees of the Merchant never take a stand regarding such regulations and student/user is solely responsible finding that out on his / her own.  


Using the marketing materials on the online training system
All students (certified and not certified) have the right to use the material from the online training system and from the social media channels of the Merchant for the purpose of promoting the service. Students (or any third party) is strictly forbidden to use the marketing material (pictures, videos, descriptions) from the public website of the Merchant to promote any sort of or similar training. In case the marketing material from the Merchant online system is detected to be used in such context (in ads, descriptive texts, promotional or cover pictures, email marketing or any other sort of promotion) the student (or the third party) that is responsible for doing it, agrees to pay the merchant 20 times the fee for the training (or online training solution) and all other costs that is calculated by the Marchant as the direct or indirect damage. 



Returns policy

Everyoung Beauty and Age Reversal (EBAR), Zurich Switzerland, or partners. Using all learning environments on all websites under this policy
If the student registers to use a learning environment of Merchant (i.e. hyaluronpen.academy, www.sharpbrows.com) then by using the environment (when creating an account) the student accepts all TERMS of SERVICE here. The student is allowed to explore / use / view this material for her / his own purpose ONLY. The material can not be copied, nor presented in public in any way. The sole purpose of the access to such learning / training environment is to help the student to acquire knowledge about the service and achieve the level of theoretical and practical skills needed to be awarded a certificate. In case the student shares the information in public she / he is responsible for all the direct and indirect damage done by that action.

Using the promotional materials of Merchant
All sort of promotional material digital or graphical can only be used by certified artists and with written consent from Merchant or its representative. If such should occur, the merchant is entitled to compensation for all the direct and indirect damage done to its brand. Also the exact same applies to all the participants of courses and online training. No participant may start providing services under the Merchants name or referring to a partnership of Merchant on clients without written consent from the merchant. No services related to Merchant can be advertised before receiving the certificate and a consent to practice the treatment on clients by the trainer. 
 
Arguments
All reclamations, questions, arguments and whatsoever between the client and the provider of online solutions and online and live-classes of Merchant will be solved under the laws of Switzerland or the legal framework pointed out by the representative of the Merchant inside EU. In case of an argument, both parties have to solve the argument first over a meeting or having representatives meet in Switzerland, Zurich or Finland, Helsinki. If that produces no results, an argument must be solved over an exchange of emails. If that too will produce no results all arguments are then taken to the court of law under the legislation of the affiliate who established a direct relationship with the client. During the solving of an argument, both parties have to disclose the public of all the details of the argument. If one party fails to do that compensation in the amount of ten times an online course fee or live online training fee has to be paid to the opposite party. All sort of posts on the internet or social media are considered as public announcements and thus can be a breach of contract depending on their nature and content. Merchant and it's representatives are not allowed to mention the personal details of the student (name, exact age, location) when discussing the argument in public, however, herby Merchant is allowed to mention the principal details of the argument. 
 
 This Agreement was last modified on May 8, 2019.


ProBrows Europe OÜ (the operatior of www.probrows.com) Terms of Service (“Agreement”) regarding the website www.probrows.com.

This Agreement was last modified on January, 2017.

Please read these Terms of Service (“Agreement”, “Terms of Service”) carefully before using www.probrows.com operated by ProBrows Europe OÜ (“us”, “we”, or “our”). This Agreement sets forth the legally binding terms and conditions for your use of the Site.

Acceptance of general terms and conditions
By ordering from our site (www.probrows.com, sharpbrpows.com, brows.fi, microblading.fi), you accept our general terms and conditions, including our Privacy Statement. As well as this applies to all sorts of sales negotiations or negotiations related to participating in a training of ProBrows Europe., SharpBrows, Brows.fi and Microblading.fi. If a visitor of one of those websites is considering participating in a training we strongly suggest to read all of terms of service to see if he/she agrees to those.

Price changes
ProBrows Europe OÜ reserves the right to change prices. Prices at the time of placing an order are valid throughout the buying process. At times where software or human errors for instance list products with an obvious faulty price, ProBrows Europe OÜ reserves the rights to cancel the order -notifications will be given.

Change of product assortment
ProBrows Europe OÜ reserves the right to change its stock availability on the site and to remove items from the product range before a purchase has been registered on the website www.probrows.com.

Product information
We do our best to make sure that all of the content on our site is correct. However, as we are only human, we reserve the right that unintentional errors may occur. Colors on your computer screen are not always 100 % accurate. 

Under 18 years old
If you are under the age of 18, your parents’ or guardian’s consent is required to make purchases on this webshop www.probrows.com.

Damage during transportation
All shipped packages are insured. If the package and/or the content is damaged upon arrival, please report it to the courier upon delivery. When returning goods to us, do not use snail mail as this is uninsured (and you will not be reimbursed if the package is lost). Always keep your receipt. If you notice any damages when you unpack your items, please contact us.

Shopping, shipping and customs
In terms of payment, we accept credit cards: VISA and Mastercard only. Making purchases in our webshop is secure (SSL). We use state of the art technology to keep your credit card information safe. For details on our security measures, please see terms and conditions.

Prices are stated in EURO or USD depending on your destination country. Purchases can only be made in the currency available for the country where you choose your delivery to be made.

EU Countries
ProBrows Europe OÜ is registered and operate out of Estonia, under Estonian law.
Estonia is inside of the European Union (EU). Hence we are able to ship products easily to all our customers all over the world.

Using www.probrows.com
By accessing or using the Site in any manner, including, but not limited to, visiting or browsing the Site or contributing content or other materials to the Site, you agree to be bound by these Terms of Service. Capitalized terms are defined in this Agreement.

Intellectual Property
The Site and its original content, features and functionality are owned by ProBrows Europe OÜ and are protected by international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.

Termination
We may terminate your access to the Site, without cause or notice, which may result in the forfeiture and destruction of all information associated with you. All provisions of this Agreement that by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Links To Other Sites
Our Site may contain links to third-party sites that are not owned or controlled by ProBrows Europe OÜ.

ProBrows Europe OÜ has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party sites or services. We strongly advise you to read the terms and conditions and privacy policy of any third-party site that you visit.

Governing Law
This Agreement (and any further rules, polices, or guidelines incorporated by reference) shall be governed and construed in accordance with the laws of ESTONIA, without giving effect to any principles of conflicts of law.

Changes To This Agreement
We reserve the right, at our sole discretion, to modify or replace these Terms of Service by posting the updated terms on the Site. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms of Service.

Please review this Agreement periodically for changes. If you do not agree to any of this Agreement or any changes to this Agreement, do not use, access or continue to access the Site or discontinue any use of the Site immediately.

Changes to the Terms of Service of SharpBrows / ProBrows classes

If any major changes to the location of the classes is made, users / registered students  are informed about that over e-mail in advance. SharpBrows / ProBrows as a service provider is allowed to arrange classes in larger groups in case more trainers are involved end the ratio 1 trainer per 6-8 students is preserved. The maximum number of students per class is 30 students. However, SharpBrpws / ProBrows does it's best to keep the number of students within the limit of 18-24  (with the max number of trainers 3).

Contact Us
If you have any questions about this Agreement, please contact us: info@probrows.com


Exchange and Refunds

Shopping
Customers with a valid address all over the world may place orders in this webshop (www.probrows.com, sharpbrows.com, microblading.fi and brows.fi). We are operating in ESTONIA and as Estonia is inside European Union we are currently able to deliver our products outside of Europe.

In terms of payment, we accept credit cards: VISA and Mastercard only. Making purchases in our webshop is secure (SSL). We use state of the art technology to keep your credit card information safe. For details on our security measures, please see PRIVACY POLICY OF ProBrows WEBSITE and TERMS OF SERVICE OF ProBROWS.

Prices are stated in EURO or USD depending on your destination country. Purchases can only be made in the currency available for the country where you choose your delivery to be made.

ProBrows Europe OÜ is registered and operate out of Estonia, under Estonian law.

Estonia is inside of the European Union (EU), hence we have no customs barrier when shipping products to our EU customers.

Shipping
We will ship your order as fast as we can, normally it will be picked up within 2-14 working days of placing your order (not included the time for actual delivery). Once your order has been picked up by a shipping company, you will receive an e-mail with a shipment tracking number. Shipping rates and options are clearly stated on our website during the checkout process.

SHIPPING COSTS will be applied.

We ship to EU countries using UPS, DPD, TNT or other road service. Normal delivery time is 2-20 business days depending on how remote you live (also see overview below).

Even though Estonia is located at the very edge of the EU, you will not suffer from customs problems or extra taxes. The price listed in the web-shop are the price of the product with DAP conditions. This means that the client is responsible for any taxes in his/her respective country. In case the shipment is sent by Merchant (microblading.fi / Everyoung) and it does not pass customs for whatever reasons related to local restrictions, legislation in the country of the customer, the rights, qualifications and titles of the customer and all such, it has to be shipped back to the Merchant (microblading,fi / Everyoung). The customer is entitled to a refund in the amount of the original order amount from which is deducted the cost of the return shipment to the merchant and shipping and handling cost (99 €). The refund will be returned to the customer in five business days after the shipment has reached the Merchant.

Tracking your shipment
You will receive an e-mail and/or sms with your tracking number once the order has been shipped, and/or when it arrives at your local pick up destination.

Tracking your shipment
You will receive an e-mail and/or sms with your tracking number once the order has been shipped, and/or when it arrives at your local pick up destination.

Lost shipments
In case the package is sent with one of the following couriers: DHL., UPS, DPD, TNT, USPS and it gets lost in the way. A refund settlement is applied for from the courier. Until the refund has been received from the courier, a new package will not be sent. When the refund has been received, a new package will be sent. If the package lost by the courier will reach the client later when he/she has already received a new package, the client has to mail back the initial package (mailing expenses are compensated by the Seller). If the courier loses a package the seller must not compensate that additionally to the client, nor refund the order.


Products ordered for discounted / student prices

SharpBrows / ProBrows always tries it's best to choose the products with the highest quality. However, if the customer finds the quality or contents of the products unsatisfactory, SharpBrows / ProBrows is responsible for helping the customer to reach out to the produces of the products and get additional information. SharpBrows / ProBrows bares no responsibility regarding the local legislation regarding using the products or providing the procedure nor regarding the contents. For all students SharpBrows provides information regarding the contents of the products (such as pigments) that SharpBrows / ProBrows has received from the producer or the representative of the producer. SharpBrows / ProBrows takes no responsibility whatsoever if the information provided by the producer is incorrect. SharpBrows / ProBrows always helps the customers to get additional factual information regarding such issues. No SharpBrows / ProBrows artist is required to use the products sold through the sales channels of SharpBrows / ProBrows. Some of the pigments sold by SharpBrows / ProBrows may contain Iron oxide, some may not. SharpBrows / ProBrows only sells pigments that the artists of SharpBrows / ProBrows have used themselves for more than 16 months to see the effect on different skin types. 

Starter kit and present products
The student of any SharpBrows courses does not have to pay for the starter kit, it is included in the class fee (or for a price marked). In case someone other than SharpBrows representative tries to sell the starter kit to student, he or she should inform SharpBrows immediately. Sometimes, in case it is suitable for both the student and the trainer, a part of the starter-kit may be sent to the student before the course. However, this is purely voluntary exception and SharpBrows does not guarantee that student would receive any components of the starter kit before the training. However, SharpBrows guarantees the starter kits at the class for all participants. In case the student has been sent components of the starter kit before and has not taken those to the class with him or with her, SharpBrows provides all the necessary tools and materials so that the course can be carried out.


Using the microblading.fi / Everyoung site student environment and any other sort of web-page learning/video environment.

The student (the party that attends or will attend the ProBrows Europe class in the future) is always responsible for deleting the cache memory of the browsed used, because not clearing that or not deleting the history of the browser may result in seeing the older version of the site that contains less information. If the student wants to join a course and/or use any sort of web-based learning systems (including and not limited to video, studying etc environments) the person has to accept all terms of service presented here.  In case the student has reasons to believe that the information on the microblading.fi site's training section or account section is insufficient, she/he is responsible of contacting ProBrows Europe immediately (as soon as he/she found out that information is missing entirely or partly) and getting consultation how to log on the the site so that all the necessary information would be seen and usable. In case the student has any sort of questions regarding the class or products sold by SharpBrows it has to turn FIRST to SharpBrows regarding those issues (content/quality of the products, content of the class, duration, teaching techniques, quality and selection of the blades, contents of the pigments, learning materials etc) by sending an email to info@probrows.com. In case the student that has been to a class ignores that, this can be considered a breach of contract and he / she is responsible for a damage fee 10x of the cost of the class. SharpBrows / ProBrows takes no responsibility whatsoever regarding the blog comments, blog posts or information in the Inspiration section of the microblading.fi site. It has been composed from the blogs of different authors and should just be takes as it is - informative however not obligatory to follow. Microblading education to students is given through classes or online classes and additional rights and regulations can derive from additional written contracts signed between the student and the education provider. 
 

Giftcodes and discount codes

All gift codes are created and sent to a specific customer for one time use only. This means that the customer is able to use the gift-code during a specified timeframe for purchasing a certain product. When a representative of microblading.fi/Everyoung presents a customer a gift-code, it is always specified for which purchase the gift-code can be used. Any unauthorised use of gift-codes is strictly forbidden. If an unauthorised use of gift-code is detected (using the gift-code presented to other customer, using the same gift-code multiple times, using gift code presented to purchase one product or service to purchase another product or service) the purchase will refunded within 5 business days. All gift-codes, discounts and privileges of a customer are null and void. After detecting unauthorised use of gift-code the purchase amount minus all transaction fees will ne refunded to the customer that has committed an unauthorised use of a gift-code and microblading.fi/Everyoung has the right to terminate any client relations in the future with that customer. This means, but is not limited to, not continuing (not committing to a new agreement) to provide services after the period purchased has come to an end, not providing additional discounts, privileges and support in addition to what has been agreed upon in the initial contract etc. As the terms of service are based upon the laws of the Respublic of Estonia, such behaviour from the side of the client falls under the description of fraud / scam according to the Penal Law § 209 - pt 1 and thus also authorities that have the responsibility to investigate such matters (local / international police, fiscal officers, Interpol) are informed of all such incidents.


Payments for online services

If a student has made a decision to join an online training (or any other online product) the student has to acknowledge that online training in its essence is getting access to a series of videos and learning material. The fee for the online training is told beforehand. Most online training environments allow the student to explore the material for 12 months after making a payment for an online class.
Depending on the course, material may be added in parts. In case material is added in parts. All of the needed material to complete the course, has to be added within 5 weeks from joining an online class and the 12 month period is calculated from the last addition that is needed to complete the class. In case an online class includes also practicing or consulting sessions over internet those may be done for a separate fee (depending on the introduction of the course). In case in the introduction of the course no online live training sessions or consultation is referred to, an additional offer is made by the representative agency of the trainer for that. In case the student has created an account and logged on to online training environment at least once, online training fee is never refunded (based on the Law of Oblication the which the terms and regulations are based on).


Online training length
If not specified otherwise, online training environment remains open for the client for 6 months after joining. After that time, the fee for prolonging membership will be presented to the student. The fee for the online training always depends on conditions at a very special moment in time and therefore can not be predicted beforehand. The service provider has full control over the price of the service.

Providing the service after training (online and offline)

The training does not guarantee by any means that the participant will be successful at the field she or he was trained. Nor does the training guarantee that the student is able to perform the procedure. The student is 100% responsible for using the material the correct way and making sure the legislation in his/her country allows performing the procedure.

Payments for class bookings
Payments for class bookings are treated as payments to reserve a seat at a class thus a booking payment will be treated as a cause for the organiser to make additional unplanned costs related to travelling, materials, insurance, making video / audio etc material available to the buyer  etc. Based on the Law of Obligations of Estonia governing the activities of the organiser and its representatives  booking payments are always made at the risk of the buyer and can not be returned to the buyer. In case the buyer refuses the class (or will not be able to attend the class due to force majure), the booking payment is not returned and by accepting these terms and conditions the buyer agrees to that. 

Failed shippings
In case the shipment does not reach the destination and the product is returned because of customs denial to forward the product to the receiver, the product fee can be refunded after the actual shipping and handling cost (99€) , transaction fees and all sorts of other actual costs are deducted from the sum received. That does not apply to cases where the shipment has reached the receiver and receiver is unable to use the product for legal, administrative or what ever sort of similar reasons.


Deadline for online payments for classes
All classes online payments must be handled by the customer 14 days before the start of the first day of the course or earlier. All exceptions must be defined by the representative of ProBrows Europe OÜ in a written form. In case the fee is not paid in full on time the teacher of ProBrows Europe OÜ has the right to move the student that has paid the booking fee to another class offering a new time for the course. In case the student refuses the time he/she will be offered at least two more times of additional courses. In case student refuses all the times he/she will lose the paid fee that is considered to cover the expenses related to rebooking and handling.

In case the student has paid the booking fee and the the full fee before the class and then it becomes apparent that the student can not participate for whatever sort of reason (including but not limited to force majeure), SharpBrows trainer responsible may offer the student  a change to participate for free in another SharpBrows training. However, no fees will be returned if the original class takes place as intended. 

If you are uncertain about how to customs declare your return please contact our customer service department. If student has participated at  a class till the end of the second day and offered a certificate no refunds whatsoever will be given for the student if the student finds the class not satisfactory later on. In case student reaches an opinion that for whatever reason the course was not satisfactory to him/her after leaving the class, all such opinions, criticism, questions, suggestions or feedback of any kind must first be sent to info@probrows.com. Only in case the organiser of the class does not provide answers to students questions related to content of the training within 8 weeks and the organiser of the course does not refer to sources where student can find answers (i.e internet based microblading learning systems managed by SharpBrows or Everyoung coroporation) is the student allowed to express such opinions / questions in public. The same applies to the organiser of the course. In case either party violates this (by expressing such opinions in public before contacting the other party privately) a fee i the amount of 20 times the course fee has to be paid to the other party and the certificate will be revoked. All posts whatsoever that are not direct messages / private messages / short messages via mobile phone are considered a public. In case the student has purchased an access to an online training and logged on at least once, the same rules and regulations apply that have been described here in this paragraph.


Refund of booking fee for classes
In case the class is cancelled by ProBrows Europe OÜ all booking fees are refunded. In case the student is unable to attend a concrete class he/she will be given an opportunity to attend another class within 3 months from the date of the original class. In case a person has attended the class for longer than 4 h of the first day no refund will be given if he or she will find the class to be unsatisfactory. Otherwise no refunds whatsoever will be given.


Claims related to the content of the class
In case a participant decides to attend the course and then afterwards finds the course to be unsatisfactory to his or her particular taste no refund will be provided because of the differences in the base knowledge and differences in the belief systems of different clients. In case the student will want some sort of additional information or knowledge the trainer may offer him / her additional ways and means to acquire that knowledge. In case the student considers products sold via microblading.fi or hyaluronpen.vip website, SharpBrows website or that are included in the starter kit unsatisfactory to his/her particular taste no refund will be provided.

False or Malicious claims
In case the student that has attended the class files a claim against the service provider (ProBrows Europe and or it's affiliates)  and it becomes apparent that: a) the student has provided any sort of false information, b) the claim itself is based entirely or partly on false information, c) the student has committed an act that violates the signed contract AND a) the student has attended the training on both days, b) has accepted the starter-kit, opened it and put it into use, c) received the access to microblading.fi training environment and listened to the course theory part in full can be basis for failing a claim against the student in accordiance to the Penal Law of the Republic of Estonia (§ 209, § 215, § 2172, § 218., § 21'9, § 223). And if that could in any way be related to student's  unwillingness to fulfil his/her own responsibilities (i.e. payment by instalments), the legal department of SharpBrows corp will do its best to take it to the court of law that results (based on analogy and depending on the previous possible criminal record of the student) in pecuniary punishment or up to five years’ imprisonment.


Inability to pay for the course

In case student is unable to pay for the course before the course a payment settlement is offered to the student by SharpBrows or it's representatives. A settlement has to be accepted in a re-produceable form (i.e. an email exchange). In case the student is allowed to attend a course before the course fee is paid in full the student has to acknowledge that according to the TERMS of SERVICE the certificate is valid only as long as he/she follows the payment schedule agreed with the service provider. In case the student is unable to follow the payment schedule for over 30 days AND the student demonstrates no willingness to agree new reasonable payment schedules (reasonable in this context means no longer than 3 months) SharpBrows has the right to publish students personal information with a referral to the fact that he/she owns money and is in the sense of service providing ethics untrustworthy.
 

Procedures after the training
SharpBrows, the training provider ProBrows Europe OÜ or whatever other institution that has the right to represent SharpBrows or carrie out classes with SharpBrows material takes no responsibility whatsoever for the results of the treatments students make after the class. SharpBrows ProBrows Europe OÜ or whatever other institution that has the right to represent SharpBrows will not carrie out retouches for the clients of the students nor guarantee in any way the success of such procedures. Also responsibilities regarding hygiene of the procedure lies entirely upon the student carrying it out after the class. SharpBrows suggests that the student takes very throughout look of the local healthcare and hygiene regulations and carries out the procedures according to that. SharpBrows gives general information about the rules applied in different countries and makes suggestions regarding the hygiene, however the responsibility regarding making the procedures correctly according local hygiene norms lies entirely on the student. PLEASE BE SURE TO MEET THE LOCAL SPECIFIC HEALTHCARE AND HYGIENE REQUIREMENTS. As well as the students and buyers take full responsibility that they are allowed to use the product in their country according to the local rules and regulations of health related governing units. For example, if a student or buyer has purchased and ordered microblading pigments, devices, hyaluron pen device, fillers, anaesthetics etc and is not able to use those because the local rules and regulations forbid it, no refund will be provided as this is the sole responsibility of the student / buyer to seek the local rules and regulations before ordering.


Other relations based on the Law of Obligations

In case there are other monetary transactions between the students and models those provide the service to, the following should be kept in mind. SharpBrows / ProBrows takes no responsibility whatsoever regarding the transactions models pay to the students. In case students find their own models, they can sign a contract with the models to make sure that they get enough compensation from their models for the microbladed brows. Students bare the responsibility to explain the models that they are not and can not yet be professional microblading artists. Also it is advisable not to charge models final price of the service. SharpBrows / ProBrows suggests it to be smaller, however the final decision has to be made by the student that enters the relationship based on the law of obligations with the model. SharpBrows / ProBrows bares responsibility for making sure the student follows the material learned when measuring the brows and follows all the hygiene etc guidelines when making those. However SharpBrows / ProBrows does not bare any responsibility for the model of the student liking the brows. In case the model of the student simply is not satisfied with the brows (referring to the fact she does not like those), student has to refer to the agreements she has made with the model and correct the end-result according to such agreements.


Models and discounted price procedures

In case a person applies to be a model to a training or otherwise receives a discount no less than 20% of the original widely used price of a SharpBrows artist or a trainer, the following has to be taken into account. The waiting time on site may be considerably longer compared to normal appointments. Procedure itself may be considerably longer because students may ask questions and trainer may have to give longer than usual explanations whilst completing the procedure. Retouches of the model or discounted procedures are usually done by the same artist, however that requires the model to schedule an appointment well in advance and the time of the appointment is dependent on the training days of the trainer. As a rule a 3 different appointment times with an interval no less than 5 days will be provided by the organiser. In case the model is unable to come to one of the possible retouch times provided, additional days may be offered by courtesy of the trainer or the artist that completed the initial procedure. Otherwise, all the basic rules and regulations apply to the model that come from SharpBrows procedure contract. The following excerpt is accepted when coming as a sample model or coming to a discounted procedure:

By accepting this contract both parties acknowledge that they are well aware of the microblading process and its stages. They also acknowledge all the possible dangers related to that process as a whole and to its different stages. Service provider confirms that she has received sufficient training regarding the microblading process. The client/model confirms that she has completely understood which technology exactly is used when it comes to microblading. The client/model understands that microblading in its essence means inserting inorganic pigment molecules to the surface layers of her skin and that can be compared to the process of tattooing. Taking all that into account the client has made an informed decision to go for the procedure and have microblading done.

Both parties herby agree to keep the information that becomes apparent during the procedure and the process leading to this confidential from third parties. Both parties take full legal responsibility from any and all damage that is caused to the other party by breaking this agreement of confidentiality. This clause does not concern the “before” and “after” pictures that are taken by the service provider.

Hereby the client/model acknowledges that she is well aware of the range of different outcomes that the process of microblading can result into. The client/model also acknowledges that the service provider can not and will not guarantee that the client/model will be satisfied with the end result of microblading. Liking the new brows or not liking those is purely emotional evaluation and there can not be no universal standards that enable to set a level of the result being satisfactory or not being satisfactory. In case the procedure has been performed correctly and according to the standards of SharpBrows then the client /model acknowledges to have no further complaints regarding the likability of the brows that the service provider would have to react. In case the client/model has whatever sort of complaints, those must be sent in a personal email or message to the service provider. In case the client/model or the service provider start expressing criticism towards one another, the brand SharpBrows, organiser, etc in public before having had negotiations that include at least 3 meetings in person, the party having expressed the criticism must pay the other party 20 times the paid for the initial procedure.

The client/model acknowledges that the result of microblading that can be seen right after the procedure will change to a great extent. The thickness of the brows will downgrade a lot as well as the color of the pigment would fade to lighter up to 40 to 50 percent. The client/model also acknowledges that in order the result would have the precision and style comparable to the sample pictures of microblading or brow shading she would have to come at least once and probably several times for retouching.

Both the client/model and the service provider acknowledge that the results of the microblading procedure vary greatly due to the specifics of the client/model skin type and other anatomical peculiarities. Although most of the results of the procedures remind to a great extent the photos and material that you are able to see on the website of SharpBrows as well as on all other marketing materials, the actual results on the client/model still look different even if the face type is similar.

The service provider confirms that the procedure is carried out under strict rules and regulations regarding the norms of hygiene and disinfection of the tools used. All norms and regulations that are set by the local medial fiscal office are taken into account and followed. All needles (pins and blades) are used once only.

The client/model agrees by signing this agreement that she is well aware of the fact that the pigment that can be seen after the initial procedure will fade away within the following weeks a great extent. The major fading off will take place within the first week (5-7 days). The overall fading of the pigment may be 40-50%. In addition to that the client also acknowledges that the thickness of the brows may change also around 15%.

By signing the contract the client/model also gives the permission to the service provider to take “before” and “after” pictures of her brows. The photos taken and produced this way belong to the service provider and she is well entitled to use those for her marketing activities (marketing herself or in the context of marketing microblading procedure) without any sort of need to ask for additional permissions from the client. That sort of permission given by the client also applies to publishing this material on the social media or on the internet.

Pain. Even when anesthetics are used the process of microblading can still be painful. People react to anesthetics in different ways and therefore there is no universal way the anesthetics affect the skin. Both parties acknowledge that the procedure may still cause uncomfortable feelings and pain.

Danger to receive contagious viruses. Although the service provider follows all medical requirements to minimize all danger to whatever sort of viruses spreading as there are open wounds such danger still exists. The client/model therefore has to acknowledge such danger. The service provider takes all responsibility that she has done everything to minimize such risks.

Uneven pigment. The lines that are drawn during the microblading process to the skin are at a very close look hardly ever absolutely flawless in shape. There may be little curves and uneven edges as well as the tone of the microbladed line might be uneven. Both the client/model and the service provider accept this as a inevitable part of the microblading process. The client/model has a chance before the procedure to ask any questions regarding what is to follow and the service provider has to give all the explanations.

Asymmetrie. The service provider has to do everything for the brows to be symmetrical. For that the service provider can use all sorts of tools, applications etc. As a result of that the outline of the brows to be drawn will be seen before the procedure and in case the client/model so wishes the service provider can show that to the client/model. Both the service provider and the client/model acknowledge that the symmetry of the outline drawn to change is very small, however still possible to minor extent.

Bruising and swelling. Both bruising and swelling to a large extent depend on a certain client/model. Different people react to the procedure in very different ways and both parties acknowledge that. If the client/model knows that her skin has a tendency to be bruised easily she has to tell about that the service provider.
Allergy against anesthetics. In case the client/model happens to have such an allergy against Lidocaine, Prilocaine, Benzocaine, Tetracaine or Epinephrine then she has to tell about that beforehand. Otherwise the service provider can take no responsibility regarding possible complications to the client.

Formation of blisters or cold sores. In case the client/model has the skin with such tendency or tendency to form herpes simplex easily she has to acknowledge the fact that such may happen during the procedure.


Map Profiles
If a student has joined a course and accepted rules and regulations (by signing a document and / or registering an account with microblading.fi) she / he acknowledges that the profile and information on it is purely a creation of SharpBrows / ProBrows / Microblading.fi. She / he has no right to demand any changes. She / he may suggest changes. By joining a course she / he has given SharpBrows / ProBrows / Microblading.fi all rights to present her information on any sections of the map. She also has given the right to be placed into the section "Removed from the map" (or respective in different languages). She acknowledges that the  causes for being removed from the map range from: being untrustworthy, providing microblading procedure constantly for lower price than 250€ (or respective in USD or GBP), criticising other artists in public, being inactive, being incompetent etc. The student has accepted that she / he has no claims  SharpBrows / ProBrows / Microblading.fi  if being removed from the map and placed in the respective section. The student can be added back to the map if the issues are resolved and information supporting the wish of the artist to be on the map emerge. By accepting these terms and conditions the student also accepts that  SharpBrows / ProBrows / Microblading.fi will have no responsibility to give any explanations to the student about the reasoning her /his profile has been removed from the map. Nor will  SharpBrows / ProBrows / Microblading.fi have to enclose the customers, based on the opinion of whose such decisions have been made.  SharpBrows / ProBrows / Microblading.fi will not ask any financial contribution from the students that have been placed on the map. It is purely complimentary. 

Returns policy

ProBrows Europe OÜ
Tornimäe 5
Estonia
www.probrows.eu

Please feel free to contact us (info@probrows.com) with any questions you may have. We are here to help!


Using all learning environments of SharpBrows / ProBrows / Everyoung / Hyaluron Pen
If the student registers to use a learning environment of SharpBrows (i.e. microblading.fi) then by using the environment (when creating an account) the student accepts all TERMS of SERVICE here. The student is allowed to explore / use / view this material for her / his own purpose ONLY. The material can not be copied, nor presented in public in any way. The sole purpose of the access to such learning / training environment is to help the student to acquire knowledge about microblading and achieve the level of theoretical and practical skills needed to be awarded the SharpBrows Artist diploma. In case the student shares the information in public she / he is responsible for all the direct and indirect damage done by that action.

Using the promotional materials of SharpBrows / ProBrows
All sort of promotional material digital or graphical can only be used by certified SharpBrows artists and with a written consent from SharpBrows or it's representative. If such should occur, SharpBrows in entitled to compensation for all the direct and indirect damage done to its brand. Also the exact same applies to all the participants of courses. No participant may not start providing services on clients without the consent from the trainer. No services related to SharpBrows microblading can be advertised before receiving the certificate and a consent to do microblading on clients by the trainer. 

The Warranty Process
Before returning any product, you must contact ProBrows representative by phone or e-mail to obtain a return authorization.
Arrange and pay shipping the product to ProBrows Europe OÜ. We will ship back to you free of charge! Depending on the error, Everyoung/ SharpBrows / ProBrows / Microblading.fi. will investigate the error within 10 business days counting from the arrival of the product and fix it for free in case: a) the problem has occured due to correct use of the product, b) the information about the problem was sent by the client no later than within 6 months from purchasing the product.
Ensure that the returned product is clean and dry and in the original package before shipping. Dirty and/or foul products or products with a broken case (i.e brow extensions) may delay the process with an additional surcharge.

Remember to include a note with your name, address and phone number AND, make sure to include a short statement explaining the warranty problem.




Arguments
All reclamations, questions, arguments and whatsoever between the client and the provider of products and classes (ProBrows Europe OÜ) will be solved under the laws of the Republic of Estonia. In case of an argument both parties have to solve the argument first over a meeting or having representatives meet. If that produces no results, an argument must be solved over en exchange of emails. If that too will produce no results all arguments are then taken to the court of law in Estonia (Harjumaa). During the solving of an argument both parties have to disclose the public of all the details of the argument. If one party fails to do that a compensation in the amount of ten times a course fee has to be paid to the opposite party. All sort of posts on the internet or social media are considered as public announcements and thus can be a breach of contract depending on their nature and content.SharpBrows (ProBrows Europe / It's representatives) are not allowed to mention the personal details of the student (name, exact age, location) when discussing the argument in public, however, herby ProBrows is allowed to mention the principal details of the argument.